Tag Archive for disagreement

Avoiding the Family Flush of Criticism

Criticism is toxic. It creates a toxic environment that threatens to flush your happy family right down the tubes. It’s true. It never helps and it always hurts. Consider the cycle of criticism. Criticism causes the person criticized to retreat behind walls of protection and toss out bombs of defensiveness against the one criticizing them. Criticism also captures the one criticizing in a cycle that focuses on the negative and, as a result, perceive an unending list of reasons to remain unhappy and angry. Unhappy, angry criticism leads to more unhappy, angry criticism, eliciting and swirling around with a protective distancing and defensiveness, both reinforcing the other as your happy marriage and family are flushed away in the toxic environment of criticism. Criticism never helps. It always hurts.

But what if you have a genuine concern, an unmet need that you must express? How can we offer a concern, even a complaint, without falling into the flushing cycle of criticism? After all, our children, our spouses, even our parents will do things that we will rub us the wrong way, pushing us to criticize their choices or requiring some form of correction. How do we address these legitimate concerns without criticism?

First, become aware of our feelings and take time to understand those feelings. Why does my spouse’s behavior or words arouse my anger? Why do my child’s actions make me feel so helpless? Why do my parents get on my last nerve? What priority are they touching upon? What thoughts are their words and actions arousing in me? Are these thoughts rational or extreme? Answering these questions will help us understand and respond to our feelings more accurately and calmly.

Second, take responsibility for our feelings. Eleanor Roosevelt is credited with saying, “No one can make you feel inferior without your consent.” Our feelings, and how we act on those feelings, are our responsibility. We cannot blame our spouse, our child, or our parent. Instead, we can take ownership of the way we respond to our feelings. Accept your power. Manage your emotions. Don’t give the power away by blaming the other person.

Third, take a “criticism fast” (Much of this information is taken from The Marriage Vaccine, the idea of a “criticism fast” in particular). For the next 30 days, do not criticize. Remember, criticism never helps. It always hurts. Focus on complimenting, encouraging, thanking, and admiring the good you see in the other person and the good in what you see them doing.

Fourth, if you have a genuine concern that you need to address, do it with kindness. (Join the Kindness Challenge with Shaunti Feldhahn.) Here is a process to help you express your concern with kindness rather than criticism.

  1. Nurture your compassion toward them before you speak. Consider how the action or words you want to address may impact that person in a negative way. When you can feel some level of compassion for the other person (the person you want to criticize) move on to step two.
  2. When you address the concern, begin with a gentle start up. Remember, your discussion will end like it begins [blog]. Use a neutral tone. Avoid “you-statements” as they
    are easily interpreted as blaming. Objectively describe a specific situation that epitomizes your complaint [Turn your Argument Into the Best…].
  3. Offer a simple, positive action the other person can take in the future to remedy any similar situation. Offering this type of solution invites your partner to relate in a new way, a way that can build deeper intimacy. It invites your spouse into a deeper relationship.

These four tips can help you avoid the flush of criticism that will send your happy family swirling down the tubes and, instead, develop a more intimate, loving family.

Compromise: My Way or The Highway?

If you’re married, you have probably had this experience. You know…the one that occurs when you want one thing and your spouse wants another. You disagree on the best course of action, but you need to reach an agreement. And reaching an agreement will require compromise. And so, the discussion (or should I say debate?) begins. You and your spouse state your cases. You persuade. You list off the benefits of your side.

Underlying the whole discussion, however, is a small, nagging fear that if I stand firm, you might consider me selfish and become resentful. But, if I give in to meet your needs or comply with your ideas, you might take advantage of my kindness… and I will grow to resent. Plus, the whole issue of fairness flows like a riptide under these fears, threatening to pull us into frustration and anger. All in all, our effort at compromising becomes a lesson in political antagonism. But (and this is a big but) it does not have to be this way.

The whole tone of compromise can change when we shift our paradigm and stop thinking in terms of my needs and desires versus your needs and desires. The tone of compromise changes when we shift to recognize that the true struggle begins within each me and within you. It is not the struggle of “me versus thee” but the struggle within myself  to honor two needs I harbor in my heart that are of equal importance:

  • One, to satisfy my personal need or desire and
  • Two, to make my spouse happy.  After all, we all want our spouses to experience happiness in their relationship to us. Our love for our spouse pushes us to grow, to think beyond our own desires and consider another person’s desires.

By recognizing this internal struggle, we become better prepared to listen, to understand, and to discover a mutually satisfying solution. In other words, compromise is an opportunity to stand up for ourselves and our spouse rather than give in or persuade.

Gottman developed an exercise to aid couples in this process–the two ovals exercise. First, draw an oval on a piece of paper. Write what you must have in order to be true to your identity within this oval. What you write will vary depending on the topic at hand. However, one value you can always write in this first oval is the desire to bring your spouse happiness.

Next, draw a second oval around the first one. In this outer oval, write things related to the topic of discussion that you are flexible about. With these two ovals complete, you can approach the conversation with a deeper sharing of priorities, a clearer understanding of issues related to each one’s identity and security, and an explicit expression and recognition of each one’s desire to make the other happy. Compromise becomes an opportunity to know one another better and to seek a way to make one another happy. Instead of “my way or the highway” undergirding the talk of compromise, “how can we make one another happy while we meet our individual needs” becomes the foundation of the discussion. Now that is a compromise we can invest in!

Those Aren’t Fightin’ Words

Every couple has their disagreements. Parents and teens have disagreements as well. Sometimes those disagreements escalate. Emotions flair. Words fly. We say things we wish we had never said. Rather than letting the escalation go that far, try doing or saying something different, something to calm emotions and deescalate the situation. Here are some words to try. Believe me, “these aren’t fightin’ words.”

Even if you disagree:

  • “Good point.”
  • “I’m glad you explained that to me.” “
  • “So, you’re saying that….”

To move into a conversation:

  • “Explain that to me one more time. I want to make sure I understand.”
  • “I’m not sure I really understand. Can you explain it more?”
  • “I understand why you would want that.”
  • “I see. That makes sense now. Have you thought about…?
  • “I hadn’t thought about that before.”

If it starts to escalate:

  • “You’re really passionate about this aren’t you?
  • “I can tell this means a lot to you.”
  • “You sound angry/upset/ frustrated.”
  • “I have trouble listening when you speak that way. Could you speak more calmly (or ‘change your tone’ or ‘lower your voice please’?”
  • “I’m feeling overwhelmed, can we take a break and finish this conversation at (note a time)?”

Good to say at any time…and all the time:

  • “I love you.”
  • “Even if we disagree, we’ll figure it out together.”
  • “I’m glad we’re together.”
  • “We make good team.”
  • “I love you.”

These phrases are what John Gottman calls “repair statements.” They can help calm emotions during a disagreement and keep you on track for a positive resolution. Give them a try. You’ll be pleasantly surprised.

Marital Warning: Don’t Argue While Hungry

Hangry. The bad-tempered, irritable, agitated state a person experiences when they are hungry. Snickers made a whole series of humorous commercials based on it.

Hangry. It’s a real thing…and it can wreak havoc on your marriage. Just consider this study involving married couples and a “spouse doll.” Researchers gave participants a “spouse doll” for three weeks. Every night during those three weeks they could “jab their spouse doll” with pins. The number of pins used in the “jabbing session” increased as the poker partner’s blood sugar went down. In other words, the hungrier the spouse doing the poking, the more pins they stuck in their spouse doll! The “hangrier” the spouse, the more vengeful they became.   

The same researchers invited these couples to their lab at the end of the three-week period. They put them in two separate rooms and set up a friendly competition. The partners would compete with one another to see who could push a button faster in response to a target turning red. (In reality, they were competing against a computer so the researchers could control the winner.) Whoever “won” had the opportunity to blast their spouse’s headphones with a noise as loud and as long as they wanted. Guess what. The lower the “winner’s” blood sugar, the louder and longer they blasted the noise. Hunger increased the negative actions of the “winning” spouse. Hangry spouses were just plain meaner.

In a different study, people were asked to interpret another person’s body language. They were better able to interpret another person’s body language after having a drink of lemonade with real sugar in it. (The artificial sweeteners did not have the same effect.) In other words, hunger made a person less able to read another person’s body language. Hangry people are less aware of their partner’s body language and, as a result, their partner’s subtle responses and emotions.

These studies reveal a great piece of advice for married couples. Don’t have that argument when one or both of you is hangry. Don’t discuss areas of disagreement when hangry. Hangry is not a good state for marital disagreements. Hangry will just make your marital disagreement worse. So, if you and your spouse have a disagreement, don’t talk it out while hungry. Instead, have a nice dinner and then talk about it over dessert. It’s like food therapy for marriage. Have a disagreement? Go get a snack and talk about it while you eat. Making a big decision in which you have different opinions? Get some dinner and talk about it after ordering dessert. And…don’t get a spouse doll to stick pins in. That’s just crazy!

Married to Burger King?

Remember the old Burger King commercials?  I used to sing their moto, “Have It Your Way…,” such a catchy tune.

Unfortunately, some people think they’re married to Burger King. They want to always “have it their way” in marriage, treating their spouse like Burger King. They want their “Burger King spouse” to accept their way and agree with it, or at least act as though they do. They always believe their way “is right” and will argue their point in an effort to make their “Burger King spouse” toes the line and complies with their way. They do this by insisting on “their way” with vigor and passion, often overwhelming their spouse with their energy. They persist in this persuasion until their “Burger King spouse” accepts their conclusion as the right conclusion. What they don’t admit to themselves is “their Burger King spouse” often does this just to end the conflict and not have to talk about it anymore. As soon as the “Burger King spouse” gives in, a wedge (not a pickle wedge or a lettuce wedge but a solid, distancing wedge) is forced between them. That wedge will grow and fester, hindering intimacy and even leading to more conflict in the future.

“Having it your way” doesn’t work in marriage because none of us are married to Burger King. (Well, accept maybe Mrs. Burger King.)  Our spouse has their own opinions, perspectives, and ideas. Maybe you “hold the lettuce” and she piles it on…or you “hold the pickles” while he asks for extra pickles. More significantly, maybe she wants a minivan and you want an SUV…or you want to spend some money on a few weekend vacations each year, but he wants to skip the weekend getaways and save all the money for retirement. I won’t list possible differences you and your spouse may hold. I’m sure you can think of a few on your own. The point is, when we insist on always being right, when we demand to “have it our way,” we push our spouse away. In the words of a more marriage friendly moto, “You can be right…or you can be in relationship.” “Being in relationship” requires that we accept our spouse’s point of view as valid, just like our point of view. It means we don’t demand to “have it our way,” but honor our differences by listening and compromising instead.  It means having the grace to “have it their way” now and again instead of “our way.” In short, you’re not married to Burger King so don’t expect to “have it your way” all the time.  Learn to listen, compromise, and turn toward one another in discovering a third alternative that can satisfy each of you. After all, isn’t it more important to have a satisfying marriage than to “have it your way.”

Ten Commandments for Effective Conflict

Conflict can make or break a marriage. Well, not the conflict so much as how we manage the conflict can make or break a marriage. In my “exhaustive search for marital tools” I found an ancient manuscript entitled The Ten Commandments for Effective Conflict. Well…OK…I really didn’t do an exhaustive search.  The commands are not so ancient either. And, I didn’t find them; I’m just making them up. But, these “commandments” are based on the knowledge of various marital experts. So, if you want conflict to draw you and your spouse into a closer relationship, follow these ten commandments for effective conflict. 

1.      Thou shalt regard conflict as sacred. Conflict is useful in a marriage. Avoiding conflict discounts the strength of your relationship, your spouse’s love, and your spouse’s desire to know you. It hinders intimacy by hiding the truth of yourself and your feelings. Conflict regarded as sacred is managed well and reveal your commitment to your spouse and your relationship. It increases intimacy and enhances loyalty. It allows you to confirm your values as a couple. Conflict is good. When managed well, conflict is sacred. (Shut Up & Put Up to Ruin Your Marriage shows the danger not considering conflict sacred but something to avoid.)

2.      Thou shalt commit to working through conflict to reach a resolution. The best marriages involve people who willingly turn toward one another to work through difficult emotions and circumstances. They work to resolve disagreements. Unresolved conflict simmers and boils until it explodes causing emotional damage and relational pain. (Read Finish Your Family Business for more)  Working to resolve conflict strengthens communication skills, reveals priorities, and solidifies a secure couple identity.  

3.      Thou shalt remember to cherish and honor thy spouse. It is easy to forget how much you love and cherish your spouse during conflict. So, make it a habit to recall the fun times you have shared with your spouse. Remember what you admire about your spouse. Call to mind all your spouse has done to support you, nurture your marriage, and build your home. Keep in mind that your spouse can have a valid perspective, even when they disagree with you. Your spouse is not the enemy. Your spouse is the one you love, the one you cherish, the one you honor above all others.

4.      Thou shalt soothe thyself and thy spouse. Do not let your emotions run away with you during a conflict. Instead, soothe yourself. Breath. If you feel yourself escalating, intentionally take a breath and do something to remember and express your love for your spouse. Inject an “inside joke” into the conversation. Admit your fears. Reaffirm that you love your spouse even when you disagree. Verbally confirm your desire to understand what your spouse is saying. Make what John Gottmann calls “repair statements” to keep the emotion of the conflict in check. (Arguing with Your Spouse will help you learn other ways to soothe.)

5.      Thou shalt remember thy spouse’s vulnerabilities and avoid “pushing buttons.” In other words, treat your spouse with respect, especially during a disagreement. You may even treat them with extra kindness during conflict, with kid-gloves so to speak, to avoid “pushing those buttons.” Avoid name-calling. Avoid sweeping accusations. Avoid blame. Be polite. Show respect. 

6.      Thou shalt listen twice as much as thou speak. You know the old saying, “You have two ears and one mouth so listen twice as much as you talk.”  The wisdom of this saying is especially true during marital conflict. Listen intently. Listen to understand. Listen to connect. 

7.      Thou shalt avoid the kitchen sink. Stick to one topic, the topic of the conflict. Do not throw in the kitchen sink; stick to one topic at a time. If you find yourself bringing up other issues or past hurts, stop for a moment and refocus on the issue at hand. Commit to resolving one issue at a time. (Read Avoid 5 Practices to Have a Successful Family Conflict for more on Kitchen Sinking & 4 other patterns detrimental to healthy conflict.)

8.      Thou shalt keep short accounts. Once a conflict has ended, do not harbor it in your mind. 

9.      Thou shalt take responsibility for thine own contribution to the conflict and thine own actions during the conflict. Think about your contribution to the conflict. Think about the emotions aroused during the conflict. What made the topic or the conflict so important to you? Did you feel frightened of the distance from your spouse created by the conflict? Were you reminded of incidents from your childhood that increased your anxiety or fear or anger?  How might you communicate these emotions to your spouse in a calm way? Also, what did you do to escalate the conflict? For what do you need to apologize? How will you make amends?

10.   Thou shalt reaffirm thy love and commitment. When the conflict has ended, whether you have reached an agreement or not, reaffirm your love and commitment to your spouse. Give your spouse a hug and a kiss. Offer them a sincere compliment. Tell them you love them and are committed to a lifetime with them.

Benefits of Family Celebration

Healthy families celebrate. They need to celebrate. Celebration creates even healthier families. How does celebration build a healthier family? “Let me count the ways.”

  1. Celebration fosters an abundant family life filled with joy. It’s just plain fun! And fun adds abundance and vitality to life.
  2. Celebration helps families balance their approach to one another and life. Celebrating families learn to not take themselves or one another too seriously. It frees them to experiment with new activities, to explore the world around them and learn about themselves and one another.
  3. Celebration enhances and restores intimacy in your family. Celebration helps us set aside disagreements for a time. It lets us have an experience of joy with the one who disagreed with us. Those who disagreed find themselves in harmony as they celebrate together. They discover a basis on which to restore the intimacy of their relationship, even though they might disagree. Plato reportedly said, “You can learn more about a person in an hour of play than in an hour of conversation.” I think it’s true for celebration as well as play.  Try it out and see if you agree.
  4. Celebration refreshes our perspective of other family members. While we will likely encounter frustrating interactions with family members, celebration teaches us that the same person can laugh. They have an inner playfulness. We learn a whole new side of the people with whom we celebrate. We learn that we celebrate similar things even though we might have disagreements in other areas. We can disagree and celebrate. We can disagree and live at peace. We can disagree and love.
  5. Celebration will energize your family. It culminates in a renewed vitality for life. When we celebrate accomplishments, relationships, or effort, we encourage continued effort. The celebration of effort and achievements revitalizes the desire to keep trying and do more. Why? We all enjoy being recognized and acknowledged.
  6. Celebration reveals and strengthens your family’s priorities and values. We celebrate those things we value. And, we engage in those things we celebrate most often. Celebration will increase behaviors that match your priorities.
  7. Celebration creates an upward spiral of positive experiences and joy for your family. It reinforces the priorities, encourages repeating the priorities, and increases the joy of celebrating those priorities. Celebration will help drive your family toward a future of more success and joy. Who wouldn’t want to do the right thing when you know it will be acknowledged and celebrated?

Yes, healthy families celebrate. Celebration creates an even healthier family. Why not start celebrating your family today?

Encouraging Your Teen to Talk with You

Teens are notoriously secretive. But, your actions will encourage or minimize their secretiveness. It’s true. You can take certain actions that will encourage your teen to talk with you. In fact, put these five actions into practice to increase your teen desire to talk with you.

  1. Listen. Perhaps the greatest gift you can give your teen (or anyone for that matter) is the gift of truly listening. Listen with your ears to hear the words. Listen with your eyes to hear the body language. Listen with your heart to hear the emotions that lay beneath the surface. Listen intently to understand. Listen with the goal of understanding to the point of emotional connection. Don’t worry about an answer. Just LISTEN.
  2. Ask more than tell. Part of listening well is asking questions. Ask questions to assure you understand what your teen means to say. Then, ask questions that can prompt your teen to think about situations and circumstances in new ways. Ask questions to determine what they already know; and, ask questions to help them delve more deeply into areas in which they are gaining knowledge and experience. They will learn more if given the opportunity to think and process than from a lecture or explanation.
  3. Give them space to grow. Your teen is becoming an individual with his own personality, desires, goals, and values. He needs space to go through this stage successfully. He needs opportunity for self-reflection and exploration. He needs the freedom to talk with other people—peers and other trusted adults. Give him the space and freedom to do so. And create an environment where your teen has the opportunity to talk with you, where talking to you comes naturally. For instance, create a calm and enjoyable family dinner time, create opportunities for family activities, and create times in which you are together in nonthreatening situations such as driving to and from practices. In these nonthreatening environments, your teen has the opportunity to talk. When he does, refer to bullets number one and two.
  4. Accept disagreement. Your teen is developing her own mind, her own personality, her own perspective. Allow her to disagree with you on certain topics. In the long run, she can disagree on how to take out the garbage or comb her hair. She can even disagree with you in her political views. She can have different interests and perspectives. After all, you have spent years encouraging her to become “her own person,” encourage her to do so now by leaving room for disagreement.
  5. Stay open and accept moments of silence. Teens naturally go through periods of silence with their parents. Accept it; BUT, stay open for moments when they choose to talk. If they know you are available they will choose to talk with you…and they often want to at what we perceive as the most inopportune moments. They need to know you value them above whatever else may be important to you. So, when they choose to talk with you, enjoy the moment. Put down the paper. Turn down the TV. Pause the game. They are more important. Give them your full attention and listen.

Practicing these five tips will encourage more conversation between your teen and you. You will enjoy the opportunity of a growing relationship with your teen!

Arguing With Your Spouse: A Pain in the Back…or Worse!

The University of CA (Berkeley) and Northwestern University recently published the results of a study following 156 heterosexual couples for 20 years. The authors examined how the couple’s way of managing “conflict conversations” impacted their health over time. They found a link between “stonewalling” (which includes barely speaking, little to no eye contact, emotionally shutting down) and back pain. They also found angry outbursts were associated with cardiovascular problems. Let me repeat those results so you don’t miss it.  Pointing fingers at each other

  • The emotional withdrawal of “shut up and put up” is a pain in the back. It may contribute to backaches, stiff necks, stiff joints, and muscle tension over time.
  • On the other hand, flying off the handle with angry outbursts can break your heart. It may contribute to chest pain, high blood pressure, and other cardiovascular problems over time.

I don’t know about you, but I don’t want my marriage to be “a pain in the back” or a “broken heart!”  So, what can we do when we disagree or argue to prevent this?

  • Remember your love for your spouse. Recall attributes and character traits you adore about your spouse. Keep your gratitude for your spouse’s positive contributions to your life in the forefront of your mind.(Read The Killer Wall in Your Marriage for more info)
  • Listen intently for the sole purpose of understanding your spouse. Your differences of opinion open the door for you to know our spouse more intimately. Your spouse becomes an open book voicing her opinion, thoughts, and desires. Listen carefully. You will learn a lot and grow more intimate as you listen with the sole intent of understanding your spouse. (Read Go Ahead & Argue With Honor for more)
  • Postpone your own agenda until your spouse feels emotionally validated and understood. Don’t even try to explain your side of the situation until you can restate what your spouse has said and your spouse responds with “Yes. You got it. Now you know how I feel!” (For more read Make Your Argument the Best Part of Your Day)
  • Breathe to stay calm. Men, especially, have a tendency to move into a fight or flight mode during disagreements. When you reach this point, you no longer think rationally. You simply defend, fight to win, or run. Breathing can help you stay calm, rational, able to listen, and compromise. Breathe.
  • Soothe your spouse, as well. Be aware of your spouse’s sensitivities and don’t push her buttons. Respond in love by respecting your spouse’s vulnerabilities. If you notice you or your spouse “losing your cool,” take a break, express some affection, or tell a joke—anything to help restore a sense of calm to both you and your spouse.
  • Allow your spouse to influence you. Sometimes your spouse may make a good point (I know, it’s surprising). Sometimes your spouse may actually be right! Sometimes they may simply have a different opinion than you…and neither of you are wrong. Enjoy the difference. Remain humble enough to admit his/her wisdom. Allow his/her opinion to influence your responses and actions. Doing so expresses love.

Follow these 6 tips and your marriage will not become a pain in the back, nor will it break your heart.

Avoid 5 Practices to Have a Successful Family Conflict

Yes, you can have a successful family conflict! Successful conflict increases mutual understanding and intimacy. It draws families closer together. Conflict also reveals ways to help your family grow stronger. Conflict can do this and more if we avoid five practices. If Pointing fingers at each otheryou let these five practices sneak into your family conflict, misunderstandings increase. Anger grows. Intimacy diminishes. Joy dwindles. What five practices interfere with a successful conflict? Let me share them here.

  • Mind-reading interferes with successful conflict. Mind reading occurs when one person assumes to know what the other person thinks or intends by their actions or words. A person who mind reads assumes to know the motives of the other person. Mind reading implies that “I know your thoughts, intents, and motives better than you know them yourself.” When a person practices mind reading, he passes up the opportunity to truly understand what the other person means, intends, and believes. He increases the chances of misunderstanding the other person’s motives. Instead of mind reading, ask questions. Seek to understand what the other person means and intends by their statement.
  • Labeling interferes with successful conflict. Labeling involves name-calling. It can be as subtle as “You’re irrational” or as direct as “You’re an idiot!” Labeling, name-calling, will obviously interferes with a successful conflict. Name-calling hurts. It arouses the other person’s defensiveness. It passes judgment on the other person. It implies the conflict cannot be successfully resolves since the other person is “an idiot,” a “jerk,” or…you fill in the blank. Instead of labeling and name-calling, practice kindness in the midst of conflict. Take the time to remember the other person’s positive qualities.
  • Blaming interferes with successful conflict. Sometimes people blame directly. “It’s your fault!” Sometimes we use a more subtle form of blaming, “You-tooing.” “I may have left the dishes out, but you….” “Well even if I did break the dish what does it matter? You have broken lots of dishes in the past!” By blaming we avoid responsibility. We avoid looking at our own contribution to the situation. We “pass the buck.” The person we have a conflict with is more likely to take responsibility for his role in the conflict if we willingly take responsibility for our role in the conflict. Instead of blaming, accept responsibility. Apologize as needed. Take the log out of your own eye and state what you will do differently to resolve this conflict.
  • kids arguing 5 and 6 years oldKitchen-sinking also interferes with successful conflict. Kitchen-sinking is throwing every past conflict and frustration into the sink when you are discussing one dirty dish. You’ve had the kitchen-sink experience. You and your spouse begin to argue about a single incident but, as the argument progresses, you both bring up “the time you forgot to put the gas in the car” or “the time you yelled at me for no reason” or “the time you went out with the guys instead of watching a movie with me” or…you get the idea. I’ve heard couples bring up things that happened 20 years ago when they begin to argue about a specific incident that occurred yesterday. Kitchen-sinking prevents you from resolving anything. Stop kitchen-sinking. Instead, deal with one incident at a time. Love does not keep a record of wrongs. So, once you resolve an incident put it to rest. No need to beat a dead horse. Resolve it and let it go.
  • Generalizing interferes with successful conflict. We generalize with words like “always” and “never.” “You never listen to me.” “You always get your way.” Such generalization increase defensiveness. The other person feels the need to “prove” the generalization wrong. The conflict becomes a surface battle of events rather than the deeper dialogue of resolving hurt feelings and emotional disconnection. Instead of making broad generalizations, stop to think of exceptions. Consider times that counter the generalization. Instead of making broad generalizations, deal with the incident at hand…no more, no less. It is not an issue of “always” or “never” but an issue of “today” and “this time.”

Avoiding these five practices will help you experience the true joys of a successful family conflict.

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