Every couple has their disagreements. Parents and teens have disagreements as well. Sometimes those disagreements escalate. Emotions flair. Words fly. We say things we wish we had never said. Rather than letting the escalation go that far, try doing or saying something different, something to calm emotions and deescalate the situation. Here are some words to try. Believe me, “these aren’t fightin’ words.”

Even if you disagree:

• “Good point.”
• “I’m glad you explained that to me.” “
• “So, you’re saying that….”

To move into a conversation:

• “Explain that to me one more time. I want to make sure I understand.”
• “I’m not sure I really understand. Can you explain it more?”
• “I understand why you would want that.”
• “I see. That makes sense now. Have you thought about…?
• “I hadn’t thought about that before.”

If it starts to escalate:

• “You’re really passionate about this aren’t you?
• “I can tell this means a lot to you.”
• “You sound angry/upset/ frustrated.”
• “I have trouble listening when you speak that way. Could you speak more calmly (or ‘change your tone’ or ‘lower your voice please’?”
• “I’m feeling overwhelmed, can we take a break and finish this conversation at (note a time)?”

Good to say at any time…and all the time:

• “I love you.”
• “Even if we disagree, we’ll figure it out together.”
• “I’m glad we’re together.”
• “We make good team.”
• “I love you.”

These phrases are what John Gottman calls “repair statements.” They can help calm emotions during a disagreement and keep you on track for a positive resolution. Give them a try. You’ll be pleasantly surprised.