The Chick-fil-A Family Interaction Model
Don’t you love Chick-fil-A? I like the spicy chicken sandwich…and the original chicken sandwich…and the grilled chicken sandwich…and the breakfast burrito (sausage—my apologies to the cow)…and….Well, you get the point. But, you know what I like best about Chick-fil-A? It doesn’t matter how complicated the order, how many times I change my order, or how...